Family mediation Essex Privacy Policy

This privacy notice provides information about how your personal data will be used in connection with Families First Mediation services.

Families First Mediation is a trading name of MAW Safeguarding Ltd.

Lawful basis 

The main lawful basis relied upon by Families First Mediation under the UK GDPR is article 6(1)(f) of the UK GDPR, which allows personal data to be processed where it is necessary for our legitimate interests (or those of a third party), providing that these interests are not overridden by your interests and fundamental rights. Our legitimate interests are to ensure complaints are dealt with impartially and transparently and to ensure all individuals trust the process and feel confident that the outcome is fair to everyone involved. If the information collected and used includes some forms of sensitive information (known as special category data) such as information about your health (physical, mental health and disabilities), sexual orientation, race or ethnic origin and religion belief or criminal offences (including allegations) data, Families First Mediation will rely on the following conditions set out in Schedule 1 of the Data Protection Act 2018: 

·Paragraph 12: Compliance with regulatory requirements relating to unlawful acts and dishonesty etc; 

·Paragraph 18: Safeguarding of children and individuals at risk; and 

·Implementing appropriate measures to ensure your information is shared and stored securely and not transferred outside the UK. 

·Limiting access to information provided to only those individuals who have a genuine reason to access the records and who are under a duty of confidence

·Holding all proceedings in private and only communicating outcomes to those who need to know, unless it is agreed that there is a significant public interest in limited information about the outcome being published. 

Sharing of information about you 

Families First Mediation will share your information where it may be necessary to share information with statutory agencies, for example where it is necessary to safeguard children or adults at risk. Any information that is shared will be strictly limited to what is required to ensure children are protected from harm and will be carried out in accordance with the law and relevant government guidance. 

Retention

Families First Mediation will not retain any case information for longer than is necessary once the matter has been concluded and in accordance with any applicable limitation periods

What are your rights? 

You have a right to access the personal data we hold about you. You also have a right to ask Families First Mediation to correct inaccurate or incomplete data, and for your personal data to be erased in certain circumstances. You have the right to object to this use of your personal data but there may be legitimate reasons why we would refuse your objection, which depend on the specific reasons for the objection and whether your objection outweigh Families First Mediations interests. If you would like to exercise any of your rights, please contact Milly Wildish at milly@familiesfirstmediation.co.uk.  For security purposes, we may need to ask you for information to verify your identity before we can deal with a request. You also have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact the Information Commissioner's Office at Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Tel: 0303 123 1113. Email: Casework@ico.org.uk. Changes to this privacy notices We keep privacy notices under regular review. This notice was published on 08 June 2021